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Forum Discussion

CMGarmindo's avatar
CMGarmindo
New Contributor
2 years ago
Solved

How to fix GoTo time limit regardless chosen duration?

Paid user here. On a Macbook, if that makes a difference. Using GoTo on Chrome browser. Since the recent update, GoTo now has a 40 minute limit to video calls. When we schedule calls, we set the dur...
GlennD's avatar
GlennD
GoTo Manager
2 years ago

Hi CMGarmindo, welcome to the community.

 

It appears your subscription expired recently so your account was switched to a free plan that has a 40 minute limit. You can reactivate your subscription online.

 

  • CMGarmindo's avatar
    CMGarmindo
    New Contributor
    2 years ago

    Oh wow! I didn't realise we don't have an auto-renew in place.

     

    Thanks for replying GlennD - we'll get that sorted asap.