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Installing GoTo Add-In on Outlook 2016
I am attempting to get the GoTo add-in onto the desktop versions of Outlook 2016, this is both a company issue but I cannot even get it working on my own machine. The OS is Windows 10 Enterprise. It ...
The legacy Office 365 Add-In and Outlook plugin will be discontinued in April 2022. It may continue to work, but we won't be updating the code, so things may breakdown over time. More info can be found here:
https://support.goto.com/meeting/help/gotomeeting-for-microsoft-outlook-g2m010020
JConn1980 Can you specifically try these steps to add the desktop plugin?
- From Microsoft Outlook, select
or Get add-ins from the toolbar in the home tab. - Search for GoTo for Outlook then select Add.
- When prompted with the privacy policy, select Continue.
- Select GoTo Integration from the toolbar in the home tab then log in with your GoToMeeting credentials.
- Select your extension and language.
- Select Link with Office365 and link your account from the integrations dashboard.
- From Microsoft Outlook, select
My users are now receiving direct emails about using the new Goto add-in.
Can someone please address the issue of installing the Goto add-in on Outlook 2016?
The legacy Office 365 Add-In and Outlook plugin will be discontinued in April 2022. It may continue to work, but we won't be updating the code, so things may breakdown over time. More info can be found here:
https://support.goto.com/meeting/help/gotomeeting-for-microsoft-outlook-g2m010020
JConn1980 Can you specifically try these steps to add the desktop plugin?
- From Microsoft Outlook, select or Get add-ins from the toolbar in the home tab.
- Search for GoTo for Outlook then select Add.
- When prompted with the privacy policy, select Continue.
- Select GoTo Integration from the toolbar in the home tab then log in with your GoToMeeting credentials.
- Select your extension and language.
- Select Link with Office365 and link your account from the integrations dashboard.
I do not have a "Get add-in" button on my toolbar in Outlook 2016. I do have a "Store" button though.
When I click on it and search for GoTo, I see the following.
I click on GoTo for Outlook and click the Add button. The screen shows that it has been installed.
I click on "Get Started" and see the following window showing there should be a new GoTo button on the toolbar.
I close the Store, but there is no button on the ribbon/toolbar.
If I open the Store back up and search for GoTo, the add-in shows the Install button again.
Please simply answer the question. Can the GoTo add-in be installed on Outlook 2016 or does it require Office365?
I don't even have the goto app showing up in the add-on list for the store, so you're in a better position than mine.
graham_farr Lot of good it's doing me. LOL.
AshC Not trying to further complicate things, but I logged into my account through Exchange OWA and checked the add-ins that were installed there. It shows that I do have GoTo for Outlook installed.
When scheduling a new event for the calendar in OWA, I do see a GoTo for Outlook button.
After clicking GoTo Integration, I get a side panel to log into my account. Clicking Sign In opens another browser window to enter my username and password. However, after entering the information, the new window show "Done" and the little circle in the grayed out Sign In box spins forever. Closing the new login window with the "Done" message resets the Sign In button so I can click on it again. Clicking on it again re-opens the browser window with the "Done" message, and the circle continues spinning.
Is there a way to get the add-in when your Get Add-ins button is greyed out even though the Trust Center settings are correct? Single user not on a domain - got Office through my MSDN license.
Winelover You can try the followings to enable the Outlook Add Ins:
- Sign into Office 365 with an admin account
- Navigate to Admin center
- Go to Settings
- Select Services
- Choose User owned Apps and Services
Did that a couple of weeks ago and no change. Could I have an updated plug-in but it still shows the old "orange flower" logo? How do you tell what version you have? I can go to the Add-Ins tab, choose the GoToMeeting drop-down, choose About and nothing happens.
