Forum Discussion

nbdnsdd's avatar
nbdnsdd
New Contributor
3 years ago

Issue: Gotomeeting has experienced technical difficulties , Please try again

Hi,   Since few weeks ago It is impossible to join to any kind of Gotomeeting from my Laptop.   I reinstalle go to meeting, clean the cache on the computers and same issue.   1- I press the inv...
  • GlennD's avatar
    GlennD
    3 years ago

    Hi nbdnsdd, welcome to the community.

     

    Please try the following:

    • Press the Windows key on your keyboard and start typing Control Panel 
    • Open the Control Panel and select Programs and Features 
    • Look for the GoTo Opener and select it
    • Select the Uninstall option at the top
    • Once that has been completed, visit this support article 
    • Click on the Join Now button to join our test meeting session 
    • The GoTo opener will be reinstalled and GoToMeeting should launch and join the test meeting
    • You should see a message "Waiting for organizer", this means you were successful

     

GlennD's avatar
GlennD
GoTo Manager
3 years ago

Hi nbdnsdd, welcome to the community.

 

Please try the following:

  • Press the Windows key on your keyboard and start typing Control Panel 
  • Open the Control Panel and select Programs and Features 
  • Look for the GoTo Opener and select it
  • Select the Uninstall option at the top
  • Once that has been completed, visit this support article 
  • Click on the Join Now button to join our test meeting session 
  • The GoTo opener will be reinstalled and GoToMeeting should launch and join the test meeting
  • You should see a message "Waiting for organizer", this means you were successful