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Pere1's avatar
Pere1
New Member
11 months ago
Solved

Issues with GoToOpener

Hello, We installed a GoToOpenerMultiUser (msi last version) on the laptops (In theory the documentation says that this type of installation does not require updates unless Goto publishes a new vers...
  • GlennD's avatar
    GlennD
    11 months ago

    Hi Pere1, welcome to the community.

     

    Keep in mind that because the GoTo Opener does not update itself if installed via the multi-user MSI, IT Admins should re-distribute the newest version of the MSI every 3 – 6 months. IT admins can install the file here.

Pere1's avatar
Pere1
New Member
11 months ago

Hi GlennD, thanks.

We installed the last GoTo Opener (MSI, IT Admins) but not works fine. 

When tried to start for example a GotoMeeting test, always it download and try to install the software and appears the issue.

Is there a way to prevent it from doing this check and open the version you have installed?

Regards,