Forum Discussion

Pere1's avatar
Pere1
New Member
2 months ago

Issues with GoToOpener

Hello, We installed a GoToOpenerMultiUser (msi last version) on the laptops (In theory the documentation says that this type of installation does not require updates unless Goto publishes a new vers...
  • GlennD's avatar
    GlennD
    2 months ago

    Hi Pere1, welcome to the community.

     

    Keep in mind that because the GoTo Opener does not update itself if installed via the multi-user MSI, IT Admins should re-distribute the newest version of the MSI every 3 – 6 months. IT admins can install the file here.

Pere1's avatar
Pere1
New Member
2 months ago

Hi GlennD, thanks.

We installed the last GoTo Opener (MSI, IT Admins) but not works fine. 

When tried to start for example a GotoMeeting test, always it download and try to install the software and appears the issue.

Is there a way to prevent it from doing this check and open the version you have installed?

Regards,