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Forum Discussion
reGTM
6 years agoActive Contributor
Local Recordings Don't Capture Webcams
 WHY don't local recordings capture webcams?   
- 5 years agoHi, The reason we do not include the HD webcam feeds in local recordings is that it requires too much processing power which impacts hosting and presenting the meeting. While some customers may have a new and very powerful computer that is up to this task, there is no way for us to ensure that is always the case. When we have tested this approach we have seen failed recordings, distorted computer audio etc. With Cloud recording none of this is an issue for the organizer and we are also able to provide features like transcription, so there are no plans to add local webcam recording at this time. 
reGTM
5 years agoActive Contributor
Good synopsis of the UI failure. We moved to a different vendor, partly because of this issue, but also other similar issues that do not meet industry expectations.
Anker
5 years agoNew Contributor
I'm fine. I now have my settings 'set' and will not have this problem in the future. The reason I took my personal time to post this was to agitate the development team at GTM to prioritize fixing this so that some other unfortunate customer doesn't find that they've not recorded something important, like ten of my dead parents friends gathering to talk about their times together in the 1960s.