Nakatsubo You can 'hard-mute' the entire audience by using your telephone key pad, pressing *5 to rotate through listening modes.
Reference guide: https://support.goto.com/meeting/help/manage-phone-audio-via-keypad-commands-g2m050045
Hi, is there a way to permanently disable the attendees' audio in a meeting? We have up to 50 attendees and some of them keep reenabling their microphones, even after we mute them. Thanks in advance
innovaesoftware I'm sorry for the confusion. It is every Attendee's option to mute or unmute their own lines so that Organizers do not have to manage each one individually.
Azeem If you want to permanently mute all participantes, you can cycle into this mode via your telephone keypad with the *5 command: https://support.logmeininc.com/gotomeeting/help/manage-phone-audio-via-keypad-commands-g2m050045
Thanks, I'll have a look into GoToWebinar then.
If you mean permanently mute them, yes. GoToMeeting is designed as a collaboration tool, attendees are invited to join by the organizer. If you are hosting events that are open to anyone and you are concerned that they cannot be trusted to remain muted, I would recommend using GoToWebinar instead.
GoToWebinar is designed more for presentations, where attendees are muted by default and must be unmuted by the organizer before they can speak.
Hi Azeem,
GoToMeeting Organizers do have the ability to mute all attendees however, it is not a permanent mute. Attendees can unmute themselves. Please review this support article: https://support.logmeininc.com/gotomeeting/help/mute-and-unmute-your-attendees-g2m050040
If you need more control over your audience, I suggest trying GoToWebinar's more formal registration and attendee control system instead.
