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Forum Discussion
Nakatsubo
6 years agoNew Contributor
Mute attendees Permanently
Hi everyone, In my experience as user, I believe the host should have a button to mute attendees permanently in such way they cannot override and unmute themselves. Let me share why: a) There...
- 6 years ago
Nakatsubo You can 'hard-mute' the entire audience by using your telephone key pad, pressing *5 to rotate through listening modes.
Reference guide: https://support.goto.com/meeting/help/manage-phone-audio-via-keypad-commands-g2m050045
Brick Tamland
10 years agoNew Member
Hi
Im trying to find a way that only allows the Organiser to talk and share webcam.
The Mute All button seems kind of pointless when an attendee can override this by un-muting themselves?
Any ideas please
Thanks
Im trying to find a way that only allows the Organiser to talk and share webcam.
The Mute All button seems kind of pointless when an attendee can override this by un-muting themselves?
Any ideas please
Thanks
Lindsey4
9 years agoNew Member
We did a test and participants could unmute themselves, we would like to keep everyone muted and not give them an unmute option. Is this possible?
- AshC9 years agoRetired GoTo Contributor
Hi Larry,
Hard mute is an option for Organizers connected via telephone, successfully confirmed by their PIN, using *5 to toggle through listening modes. - Larry A. Menger9 years agoNew MemberThanks for asking and answering. I was looking for the same information. (Really wish a hard mute was an option.)
- AshC9 years agoRetired GoTo Contributor
Right: Attendees can choose any audio option they wish. The muting behavior can only be altered by an Organizer connected through integrated telephone.
- Lindsey49 years agoNew MemberThanks for the quick reply! Does that mean they can still dial in through computer and just I need to use the phone option?
- AshC9 years agoRetired GoTo Contributor
Hi Lindsey,
Sorry for the confusion there.
GoToMeeting does use a 'soft-mute' control for Attendees where they can manage their own muting controls through their control panel or telephone keypad. However, if you wish to override these allowances to mute everybody permanently, I would suggest connecting to GoToMeeting's audio through the telephone, as the event Organizer, and utilizing your keypad to cycle through listening modes by pressing *5 on the keypad.
Reference Guide: https://support.logmeininc.com/gotomeeting/help/manage-phone-audio-via-keypad-commands-g2m050045