Forum Discussion

Nakatsubo's avatar
Nakatsubo
New Contributor
5 years ago
Solved

Mute attendees Permanently

Hi everyone,   In my experience as user, I believe the host should have a button to mute attendees permanently in such way they cannot override and unmute themselves. Let me share why:   a) There...
Lindsey4's avatar
Lindsey4
New Member
9 years ago
We did a test and participants could unmute themselves, we would like to keep everyone muted and not give them an unmute option. Is this possible?
AshC's avatar
AshC
Retired GoTo Contributor
9 years ago

Hi Lindsey,
Sorry for the confusion there.
GoToMeeting does use a 'soft-mute' control for Attendees where they can manage their own muting controls through their control panel or telephone keypad.  However, if you wish to override these allowances to mute everybody permanently, I would suggest connecting to GoToMeeting's audio through the telephone, as the event Organizer, and utilizing your keypad to cycle through listening modes by pressing *5 on the keypad.

Reference Guide:  https://support.logmeininc.com/gotomeeting/help/manage-phone-audio-via-keypad-commands-g2m050045