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Forum Discussion
Nakatsubo
6 years agoNew Contributor
Mute attendees Permanently
 Hi everyone,     In my experience as user, I believe the host should have a button to mute attendees permanently in such way they cannot override and unmute themselves. Let me share why:     a) There...
- 6 years ago
Nakatsubo You can 'hard-mute' the entire audience by using your telephone key pad, pressing *5 to rotate through listening modes.
Reference guide: https://support.goto.com/meeting/help/manage-phone-audio-via-keypad-commands-g2m050045
 
Daro Bruno
9 years agoNew Member
One of our participant's Windows desktop application was showing him as muted but he was not so his office conversation was heard by everyone. Has anyone else had this issue and is there a fix/workaround? Thanks.
AshC
9 years agoRetired GoTo Contributor
Hi Daro,
Sorry for the confusion there.
That has never happened to me personally, but I'd probably want to know how the problem attendee was connected, with what device and operating system. Be sure that their unconnected audio icon (gray in color) isn't confused with a muted icon (red line strike-through).

Sorry for the confusion there.
That has never happened to me personally, but I'd probably want to know how the problem attendee was connected, with what device and operating system. Be sure that their unconnected audio icon (gray in color) isn't confused with a muted icon (red line strike-through).
