The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Nakatsubo
6 years agoNew Contributor
Mute attendees Permanently
Hi everyone, In my experience as user, I believe the host should have a button to mute attendees permanently in such way they cannot override and unmute themselves. Let me share why: a) There...
- 6 years ago
Nakatsubo You can 'hard-mute' the entire audience by using your telephone key pad, pressing *5 to rotate through listening modes.
Reference guide: https://support.goto.com/meeting/help/manage-phone-audio-via-keypad-commands-g2m050045
Marilyn4
7 years agoNew Member
A secondary question that is a step further from this scenario, the organizer controls and the attendee controls both show that the attendee was muted, how could everyone continue to hear the attendee? The attendee used the Call Me feature for audio and had the presentation on the computer screen.
AshC
7 years agoRetired GoTo Contributor
Marilyn4 That scenario shoud not happen if the controlling Organizer was successfully connected through the endpont software. Please let us know should it continue.
- Marilyn47 years agoNew MemberWe will try to replicate. Can you provide me the definition or steps needed to be "successfully connected thru the endpoint software"? I want to be able to replicate
Thanks!