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Mute attendees Permanently
Hi everyone, In my experience as user, I believe the host should have a button to mute attendees permanently in such way they cannot override and unmute themselves. Let me share why: a) There...
Nakatsubo You can 'hard-mute' the entire audience by using your telephone key pad, pressing *5 to rotate through listening modes.
Reference guide: https://support.goto.com/meeting/help/manage-phone-audio-via-keypad-commands-g2m050045
Hi
Im trying to find a way that only allows the Organiser to talk and share webcam.
The Mute All button seems kind of pointless when an attendee can override this by un-muting themselves?
Any ideas please
Thanks
Im trying to find a way that only allows the Organiser to talk and share webcam.
The Mute All button seems kind of pointless when an attendee can override this by un-muting themselves?
Any ideas please
Thanks
Hello Support,
we as discussed with the support we should raise this request:
If a user attends a meeting with phone dial in and enters no audio pin it is impossible to mute the attendee. We can send an audio pin, but as long as the user is dialed in he cannot type in the audio pin. in order to be unmuted he has to hang up and dial in again with conference id and audio pin. For a few attendees it is not the problem, but with many attendeed (we have a 150 attendee license) it is awful. Please force the development to mute an attendee with dialing regardless if audio pin is entered.
RobertEngel I apologize for the difficulty you experienced.
At this time, an Organizer PIN is still required in order to cycle the GoToMeeting audio into 'Listen Only' mode (*5). This is for the security of the meeting controls, and you can easily receive a PIN through your desktop or mobile device once launched into the active session.
If you are holding mostly Audio-Only meetings, and need more advanced audio options, I can also suggest the use of OpenVoice conferencing services: https://www.gotomeeting.com/audio-conferencing
a beta version was installed that allows to mute phone dialed in users, i tested and saw that this matches my requirement.
