Nakatsubo You can 'hard-mute' the entire audience by using your telephone key pad, pressing *5 to rotate through listening modes.
Reference guide: https://support.goto.com/meeting/help/manage-phone-audio-via-keypad-commands-g2m050045
Hi,
GoToMeeting Organizers dialed in by phone with a successful PIN entry may cycle through conference listening mode by pressing *6 on their phone keypad until the Mute All option is reached.
I would also recommend you look at GoToWebinar, where attendees join in listen only mode and must be unmuted by the organizer before they can be heard.
Reference: https://www.gotomeeting.com/webinar/features
Based on my needs and those in this thread, I think it would be a good idea for a "hard mute all" to be a feature request and have the option in the Control Panel. Thank you.
Looking back over a year, and still no hard mute from the controls. I've noticed no hard mute in the organizer controls and the answer is still to dial in to do the *5 cycle method which is ridiculous. If someone is interrupting, your only option is to boot them and lock the meeting quick or let them interrupt and cause problems until you can dial in, enter the access code and cycle everyone into a forced/locked mute, then have the organizer unmute people who will be talking. Zoom is your competitor and has this option readily available. Please implement that feature back in the mix. You state you removed it after changing the attendee limit. You're product seems to be perfect minus that missing feature.
There is no harm having that ability in the organizer side while on the application.
