Forum Discussion

MohanadZayed's avatar
MohanadZayed
New Member
3 years ago

Opening Expired links

How could I open records after expired (however I have the shared links but it is not working)?
  • AshC's avatar
    AshC
    3 years ago

    MohanadZayed  If your GoToMeeting recordings are over 365 days old then it would explain those event links not working anymore.  We regularly expire/delete recordings after 1 year in your meeting history, so be sure to download those files from your account before that period ends. 

AshC's avatar
AshC
Retired GoTo Contributor
3 years ago

MohanadZayed  If your GoToMeeting recordings are over 365 days old then it would explain those event links not working anymore.  We regularly expire/delete recordings after 1 year in your meeting history, so be sure to download those files from your account before that period ends. 

  • Ed Broadhurst's avatar
    Ed Broadhurst
    New Contributor
    3 years ago
    you delete recordings older than 365 days but make us suffer with a history of every webinar we have done in the life of the account. can we get the ability to delete webinars from the records
    • Ed Broadhurst's avatar
      Ed Broadhurst
      New Contributor
      3 years ago

      Primarily this pertains to brief webinars created to test equipment at a remote location.  I have 4 years of these type webinars in my record and should be able to clear out the trash