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Forum Discussion
librarygrrl
6 years agoActive Contributor
Outlook plugin thinks I'm someone else
Outlook plugin doesn't recognize me as the meeting organizer when I create meetings: I'm logged into my Outlook account, I send the meeting from me, and when I open the meeting it logs me in and the...
- 6 years ago
Ash -- that seems to have done it, THANK YOU! The plug-in now appears in Outlook add-ins and I was able to sign my colleague out and sign myself into the plug-in. When setting up a meeting in Outlook, I am now the presenter and organizer and the meeting launches without issue.
AshC
6 years agoRetired GoTo Contributor
Although I don't know what kind of Outlook set up you have there, you can try this alternate install method for the GoToMeeting plugin to see if it takes: https://github.com/robotmachine/G2MWT-Tools/releases/download/latest/outlook_cli_install.zip
librarygrrl
6 years agoActive Contributor
Ash -- that seems to have done it, THANK YOU! The plug-in now appears in Outlook add-ins and I was able to sign my colleague out and sign myself into the plug-in. When setting up a meeting in Outlook, I am now the presenter and organizer and the meeting launches without issue.