Forum Discussion

KellyMJ's avatar
KellyMJ
New Contributor
3 years ago
Solved

Participants webcams hide when organizer is presenting

Until recently a meeting organizer could view participants webcams while screen sharing using the "pop out" button on the meeting toolbar.   Over the last few days this function does show cameras at...
  • KateG's avatar
    KateG
    3 years ago

    8/21/2023: Update: This feature is currently available. 

     

     

     

     

     

    KellyMJ, Helen_M We do hear the need for customers to have the ability to keep webcams on top, we will be sure to update the Community as soon as we get an update on the feature. 

mi-we-de's avatar
mi-we-de
New Contributor
3 years ago

Hi KateG,

 

any news on this issue?

Basically all our speakers of our daily hybrid seminars would like to have the cameras of online participants always on top on the screen so the in situ participants can also see the online participants - as it was with older versions of G2M, same applies to the Chat window.

I assume that we are not the only ones missing this feature badly.

KateG's avatar
KateG
GoTo Manager
3 years ago

Hi mi-we-de welcome to the GoTo Community. I got an update today that the team is working on a fix for this and it should be available in a future release. I will update this thread when I hear further. Thanks for your feedback! 

  • mi-we-de's avatar
    mi-we-de
    New Contributor
    3 years ago

    Same here - we have switched to Zoom for most of our seminars for now...

  • Helen_M's avatar
    Helen_M
    New Contributor
    3 years ago

    Hi

     

    Any idea of timing for this please? It is so frustrating that we are now researching alternatives rather than staying with GoTo Meeting.

     

    Thanks

    • GlennD's avatar
      GlennD
      GoTo Manager
      3 years ago

      Hi, we will post an update here once the new release is available. If you are the Presenter sharing your screen and you do not have a 2nd screen to move the webcams window to, clicking on the webcam icon on the toolbar will bring the webcams window to the front.

       

      • KellyMJ's avatar
        KellyMJ
        New Contributor
        3 years ago

        One of the reasons why online meeting software appeals is being able to host /attend a meeting from anywhere so the use of 2 screens just to be able to view participants isn't feasible.

        We want our employees to be able to host a meeting from just a laptop