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Perpetual Waiting For Meeting To Start when launched from Firefox
Whenever I launch a GTW link from Firefox - before the meeting starts, or after - it launches my locally installed GTM app for Windows, and perpetually sits at the "Waiting For Meeting To Start" scre...
eolmi2024 Thank you for clarifying. I just ran a test webinar where I joined as an attendee before the webinar was started, I used Firefox to open the link and after the GoTo Opener ran I was left with the message displayed below. I then waited for about 10 minutes before starting the webinar as the organizer and the attendee computer connected. For your next webinar I would recommend joining close to the advertised start time and if the message below is displayed make sure it remains open and on top. If you have any security/privacy extensions running in Firefox try disabling them temporarily as a test before you click on your join link.
Hi GlennD, I should have been more clear/less misleading - this is definitely about GoToWebinar. A vendor hosts a monthly webinar with GoToWebinar. It's a listen-only/presentation format, so it's definitely a Webinar. When I click the link I get the "webinar has not started, please wait" (I forget exact prompt) but it never actually joins IF the link is opened using Firefox. IF I use Chrome to open the link, then everything works correctly.
Yes, the local Windows app should be browser-independent, but, in my case, it seems not to be.
I ran the test meeting link, but, I couldn't find a link for a "Test Webinar". I'll have to wait until the next scheduled Webinar to test again (or somehow figure out how to host one myself, to test with)
eolmi2024 Thank you for clarifying. I just ran a test webinar where I joined as an attendee before the webinar was started, I used Firefox to open the link and after the GoTo Opener ran I was left with the message displayed below. I then waited for about 10 minutes before starting the webinar as the organizer and the attendee computer connected. For your next webinar I would recommend joining close to the advertised start time and if the message below is displayed make sure it remains open and on top. If you have any security/privacy extensions running in Firefox try disabling them temporarily as a test before you click on your join link.
