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Phone calls placed in queue
I have users who say that when they try to phone in to a gotomeeting their call is placed in a queue and they are never connected to the meeting. This occurs in spite of the fact that other users ha...
GlennD says my users are making mistakes.
My users swear they are not.
If I can figure out how to do so, I'll see if I can debug access issues with the users who are having problems.
Hi wdseelig
The most common reason for some attendees not ending up in the conference call while other do, is that they miss dialed the Access Code and skipped the verification when it is read back to them to confirm or did not realize they had entered it incorrectly.
GlennD says my users are making mistakes.
My users swear they are not.
If I can figure out how to do so, I'll see if I can debug access issues with the users who are having problems.
