Forum Discussion

GraceandLu's avatar
GraceandLu
New Member
6 months ago
Solved

powerpoint presenter view sharing issue

I have been a GoTo customer for 10 years. This is a new issue.   When I share a Microsoft PowerPoint presentation on a GoTo Meeting, it does not share the "slideshow view". Instead, it shares the n...
  • KateG's avatar
    KateG
    6 months ago

    Hi GraceandLu welcome to the GoTo Community,

     

    If you select "Share Application" attendees will only see the actions you take with that application. If you select "Share Screen"  attendees will see whatever view you choose in PowerPoint. 

     
    Can you provide the steps you are taking to share the screen, set-up (are you using just a computer or computer and monitor)  and type of device you are using so I can replicate your experience? Thanks. 

     

KateG's avatar
KateG
GoTo Manager
6 months ago

Hi GraceandLu welcome to the GoTo Community,

 

If you select "Share Application" attendees will only see the actions you take with that application. If you select "Share Screen"  attendees will see whatever view you choose in PowerPoint. 

 
Can you provide the steps you are taking to share the screen, set-up (are you using just a computer or computer and monitor)  and type of device you are using so I can replicate your experience? Thanks. 

 

  • LWealthy's avatar
    LWealthy
    New Member
    2 months ago

    I am having the same issue. I am using PowerPoint, Windows 11. I have always been able to use presenter mode until 3 months ago. GoTo shows my entire PowerPoint as if I'm working on it without presenter view. 

    • KateG's avatar
      KateG
      GoTo Manager
      2 months ago

      Hi LWealthy 

      Thanks for your input here. So I can replicate it, can you tell me if you are using just a computer or computer/monitor? How are you sharing your screen? Thank you!