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Re: Missing cloud recording
I had a meeting this afternoon, 18 January from 4 pm - 7 pm (Kuala Lumpur time), meeting ID999319245. The notification says there is a 3 hour meeting, but the recording i had was only 2 seconds....
presidentnsm If this was a cloud recording then you may be able to contact Customer Support to see if they can location the original files on our servers for another conversion attempt.
If this was a local recording file, then it is possible the recorded meeting is lost, as we do not keep any backup files when Organizers save to their own hard drive.
presidentnsm If this was a cloud recording then you may be able to contact Customer Support to see if they can location the original files on our servers for another conversion attempt.
If this was a local recording file, then it is possible the recorded meeting is lost, as we do not keep any backup files when Organizers save to their own hard drive.
