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Nathan7's avatar
Nathan7
New Contributor
4 months ago
Solved

Record button gray-out if meeting has password

We have GotoMeeting pro version. Local/cloud recording works fine. But lately we encounter this strange problem. If we setup password for the meeting room, then the RECORD button will gray out and no...
  • GlennD's avatar
    4 months ago

    Hi Nathan7, welcome to the community.

     

    Password protected meetings can only be recorded locally to the Presenter's computer, so you will need to open your GoTo Meeting Settings and switch from Cloud to Local Recording.