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Annkatrin's avatar
Annkatrin
Active Contributor
5 years ago
Solved

Recording is sometimes framed by a black border

I have a problem of understanding about the recordings. Sometimes the shot is framed by a black border, and sometimes not. What is the reason for this? Is it possible to turn this off, or make cert...
  • AshC's avatar
    AshC
    5 years ago

    Annkatrin  I believe this only occurs when recordings are stored locally.  If you switch to the cloud the display size should adjust fluidly. 

Annkatrin's avatar
Annkatrin
Active Contributor
5 years ago

AshC 

Thanks for your help! I will try that out.
But I have one more question: how can I enable the cloud?

The recordings should, I imagine, be displayed with the chronicle, right?

Annkatrin's avatar
Annkatrin
Active Contributor
5 years ago
Never mind! Found the setting 😉
  • Annkatrin's avatar
    Annkatrin
    Active Contributor
    5 years ago

    Just wanted to add that saving recordings to the cloud works wonderfully! It solves my problems completely!

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      5 years ago

      Great!  Thanks for reporting your experience Annkatrin .