Forum Discussion

Annkatrin's avatar
Annkatrin
Active Contributor
5 years ago
Solved

Recording is sometimes framed by a black border

I have a problem of understanding about the recordings. Sometimes the shot is framed by a black border, and sometimes not. What is the reason for this? Is it possible to turn this off, or make cert...
  • AshC's avatar
    AshC
    5 years ago

    Annkatrin  I believe this only occurs when recordings are stored locally.  If you switch to the cloud the display size should adjust fluidly. 

Annkatrin's avatar
Annkatrin
Active Contributor
5 years ago

Just wanted to add that saving recordings to the cloud works wonderfully! It solves my problems completely!

AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

Great!  Thanks for reporting your experience Annkatrin .