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Request cancel and refund GoToMeeting
Hello, GoToMeeting team
My name is Hyunsoo CHOI (my GoToMeeting account ) and I used GoToMeeting for few months very well.
I wanted to cancel my subscription so I already deleted my subscript...
HyunSooCHOI I checked your email (redacted) and the renewal remains unchanged. For refund requests you will need to reach Customer Support directly: https://support.goto.com/meeting/help/how-do-i-contact-gotomeeting-customer-support-g2m090151
HyunSooCHOI I checked your email (redacted) and the renewal remains unchanged. For refund requests you will need to reach Customer Support directly: https://support.goto.com/meeting/help/how-do-i-contact-gotomeeting-customer-support-g2m090151
HyunSooCHOI What do you see when you click the 'Call Support' link at the bottom of that page? Are there contact options presented to you?
Hello AshC.
I've already checked my billing page - subscirption, and there is no more subscription plan even any products.
I reached to Customer Support that you gave me, but there explanation is about cancel subscription.
And that page is only about explanation, there is no way to connect to customer service person or human, only AI.
My case is, I already cancel subscription, but renewel receipt has been sent to me again.
More problem is, there is not future subscription plan in my billing page.
