The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
remoteassist1
2 years agoNew Member
Screenshare works but keyboard and mouse don't
Every single gotomeeting we have tried to use since Friday Sept 27th we have not been able to take control of the customer's PC. We can see the screen but not take control. We have tested in house ...
- 2 years ago
Hi remoteassist1, welcome to the community.
This is the first report I have seen, please call our toll-free support here and demonstrate the issue for one of our representatives can document it.
GlennD
2 years agoGoTo Manager
Hi remoteassist1, welcome to the community.
This is the first report I have seen, please call our toll-free support here and demonstrate the issue for one of our representatives can document it.