remoteassist1
3 months agoNew Member
Screenshare works but keyboard and mouse don't
Every single gotomeeting we have tried to use since Friday Sept 27th we have not been able to take control of the customer's PC. We can see the screen but not take control. We have tested in house ...
- 3 months ago
Hi remoteassist1, welcome to the community.
This is the first report I have seen, please call our toll-free support here and demonstrate the issue for one of our representatives can document it.