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Forum Discussion
Bear44
3 years agoNew Member
Setting cloud recording GTM - where is it?
G'day, I want to switch from local recording to cloud recording (GTM professional). But I cannot find any setting to do so. What do I have to do, to activate cloud recording of a meeting? Couldn...
KateG
2 years agoGoTo Manager
CarpeDiemSL Thanks for sending the screenshot.
I checked with the team about your account. It appears you are a GTM Professional customer, which does not get cloud-based recordings. You would need to upgrade to GTM Business tier.
CarpeDiemSL
2 years agoNew Contributor
Thanks for the suggestion. How can I upgrade to GTM Business tier. I've just payed one year GTM Professional subscription at the begining of January. Can I upgrade my subscription for the 10 months to the end of the year?
Thanks a lot
- CarpeDiemSL2 years agoNew ContributorGreat! Tnks a lot
- KateG2 years agoGoTo Manager
CarpeDiemSL Yes, all existing data and configurations will remain intact after the change of plan
- CarpeDiemSL2 years agoNew Contributor
Thanks a lot. I found the section where I can change the subscription
Before proceeding, I'd like to know if the current configuration on my "professional" goto will be present in the new business account. In particular, the rooms I've created are still alive after upgrade?
- KateG2 years agoGoTo Manager
Hi CarpeDiemSL nice to see you. You can upgrade your subscription at any time. Please note, you will need to be a billing admin to make changes to your subscription.
You can find instructions on how to do that here.