Forum Discussion

Jürg Schärer's avatar
Jürg Schärer
New Member
9 years ago
Solved

System slows dramatically down during GoTo Meetings

Notebook Dell Latitude 7370 - Model 2016 running under Windows 10 latest Release and updates. My entire system becomes enormously slow when sharing my screen in a GoTo Meeting. All aspects slow do...
  • AshC's avatar
    AshC
    9 years ago

    Hi Jürg,
    Sorry for that.
    What can sometimes happen after an update, is that the hardware may also need some new driver information.  I would go here to confirm your product ID, and install any updates before rebooting and testing GoToMeeting broadcast capabilities again:  http://www.dell.com/support/home/us/en/19?app=drivers

     

     

Andrew Greenhil's avatar
Andrew Greenhil
New Member
9 years ago
I am experiencing the same problem as Jürg.

Recently when using GoToMeeting to share my screen with someone in a different location, my computer became VERY slow. It was like the CPU was being HEAVILY loaded but the task manager didn't indicate that. As soon as I finished the GoToMeeting session, my computer's performance became normal again. The problem has happened 3 times recently, and that interfered with my ability to do my job using GoToMeeting, to the extent that my manager is saying consider alternative options. I need to find some kind of solution. 

My computer is a Microsoft Surface Pro 5. One factor in the problem might be that I am sharing an external monitor, but that is my preference and that shouldn't cause a problem.

Please can you help?