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Forum Discussion
Jürg Schärer
9 years agoNew Member
System slows dramatically down during GoTo Meetings
Notebook Dell Latitude 7370 - Model 2016 running under Windows 10 latest Release and updates. My entire system becomes enormously slow when sharing my screen in a GoTo Meeting. All aspects slow do...
- 9 years ago
Hi Jürg,
Sorry for that.
What can sometimes happen after an update, is that the hardware may also need some new driver information. I would go here to confirm your product ID, and install any updates before rebooting and testing GoToMeeting broadcast capabilities again: http://www.dell.com/support/home/us/en/19?app=drivers
AshC
7 years agoRetired GoTo Contributor
lnguyen_x If you want to collect some log files for a case, we can try to see if there are any hints as to why those PCs are being affected: https://support.logmeininc.com/gotomeeting/help/how-do-i-collect-web-app-logs-g2m090119
John Federico
7 years agoNew Member
I'm having the same problem. Windows 10 Pro. Dell 5491 Core i7 16GB Ram, SSD.
- AshC7 years agoRetired GoTo Contributor
John Federico Sorry about that. What have you done to troubleshoot so far? Have you tested the same PC from a different network? Are you wireless currently?
- banyula7 years agoNew Member
I have exactly the same problem. I use a Dell Precision 5520 with 32GB RAM and Win10 1803. All VMs running in Hyper-V get extremely slow. It is quite embarrasing to do my Demos this way. If GTM is not active everything works fine.