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MT_TAEC's avatar
MT_TAEC
New Contributor
5 years ago

Transcoder failed to initialize error when attempting to convert a recording

Transcoder failed to initialize error when attempting to convert a recording to MP4, and attempting to convert o WMV nothing happens and convering terminates on its own quarter of the way done.   ...
  • AshC's avatar
    AshC
    5 years ago

    MT_TAEC Thanks for following up here.  We have the ticket prioritized and hope to have an updates soon.

AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

Hi,

I'm sorry about the transcoding errors there.

 

Can you please clarify the size of the original file, length of the original broadcast, and if the same problem occurs with a new test meeting?