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Unable to connect and not receiving reset password email
Hello, I have an issue with my account : I am not anymore able to connect to my account. (seems to be a basic "wrong account/password" error) And if I ask to reset my password, I am not receiving...
I contacted the support.
I am able to connect thru Web console
So I will uninstall/install the desktop app to see if it fix the issue...
thanks for the help !
Hi GregGBA
Welcome to the Community.
Did you check your spam folder and review this article?
If you still haven't received it, I can check for any flags on your email address with the team. Just let me know. Thanks.
