The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

GregGBA's avatar
GregGBA
Active Contributor
9 months ago
Solved

Unable to connect and not receiving reset password email

Hello, I have an issue with my account : I am not anymore able to connect to my account. (seems to be a basic "wrong account/password" error)  And if I ask to reset my password, I am not receiving...
  • GregGBA's avatar
    9 months ago

    I contacted the support.

    I am able to connect thru Web console

    So I will uninstall/install the desktop app to see if it fix the issue...

     

    thanks for the help !