Forum Discussion

Swegnson's avatar
Swegnson
New Contributor
6 years ago
Solved

Unable to install Go-to-Meeting app on Windows 10 laptop

I have a desktop and a laptop, both running Windows 10. I had no problem installing the desktop app on the Desktop machine, but it fails when I try to install on the Laptop. After a very long time (n...
AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

Swegnson  On the problem laptop, try to save the GoTo files first.  Once the download is complete, either 'unblock' the GoTo opener from within the preferences there, or right-click to 'run as admin' instead. 

Swegnson's avatar
Swegnson
New Contributor
6 years ago

I had downloaded the GTM installer and ran it from the Downloads folder. I just tried again as you suggested using  'run as admin'. It  seems to be in the same "loop", running and running with no result, though it hasn't timed out yet. I'm not sure what you mean by  'unblock' the GoTo opener?