Forum Discussion

Avan's avatar
Avan
Active Contributor
6 years ago
Solved

Unable to process payment

I'm getting a "We apologize, but your order is unable to be processed at this time. Please try again later." message while trying to upgrade free trial and purchase GoToMeeting Business. Previous sol...
  • Avan's avatar
    Avan
    6 years ago
    Found out that LogMeIn currently doesn't accept payments from my region.
    Thank you AshC and mediateca for your replies.
AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

Avan I see that you successfully updated your billing information, but have not gone through with the purchase.  Please try to buy your plan through the GoToMeeting home page instead:  https://www.gotomeeting.com/meeting/pricing 

 

Avan's avatar
Avan
Active Contributor
6 years ago

AshC Tried that too to no avail.

Money had been taken from my account and then immediately returned back - the transaction was cancelled, not by me, obviously. Same thing with different cards at different banks & different billing contacts.