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Hoyas_Ha's avatar
Hoyas_Ha
New Contributor
6 years ago
Solved

Unable to start or join a recurring meeting room

Hi, I'm currently having 3 GTM subscribed accounts, and in each account, there is a recurring meeting room. All 3 recurring meeting rooms are set by 1 organiser and 2 co-organisers. I'm now having a...
  • AshC's avatar
    AshC
    6 years ago

    OK, if you have 3 sets of credentials, make sure you log out of the GoToMeeting software itself before launching the next event.  As long as only one Organizer account is in use at a time you should be able to host 3 simultaneous events from 3 different locations, using the three different emails.

Hoyas_Ha's avatar
Hoyas_Ha
New Contributor
6 years ago

Thanks for your reply.

I do understand your saying and I also did log out as you said but it still got that problem.

Please help me to identify how I can know surely that my account is already logged out of the GoToMeeting software itself as in the Attendees List only shown the name of device which I'm using. I really can not find or see the email of account that I'm signing in the GTM software itself.

Thanks for your help.

AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

If you're worried someone else may use your credentials, you can even uninstall the software from that device.