Forum Discussion

Di4Resume's avatar
Di4Resume
New Contributor
7 years ago

Virtual Background for Webcams

I am a Mac user & was wondering if "Go-To-Meeting" have an option for adding a different background during Webinars?  ZOOM offers a free Virtual Background feature that allows you to display an image...
  • KateG's avatar
    KateG
    3 years ago

    We listened to you and Virtual Backgrounds are now available in GoTo Meeting through the GoTo App with default and custom backgrounds!

    • Along with the Default backgrounds provided by GoTo, Users can add up to 10 custom backgrounds of their choice.
    • Custom background in GoTo helps show off your own personal style and make meetings more fun and inclusive! It provides a great way to minimize those distractions and bring in new ways to meet face to face.
    • We recommend uploading images with an aspect ratio of 16:9 and a resolution of at least 1280x720 pixels (720p) if possible. The higher the resolution, the better your images will appear.
    • You can point to a custom background stored in your local machine from Hallway as well as from In-Session – Camera Setting tab by click on “+” symbol

    Check out this article for more information.

Marie3's avatar
Marie3
New Member

I completely agree! This is a big downside of this platform. Most other platforms our clients use have some sort of way to manipulate the background. Its very distracting working from home when we can see other people in the household walking by. Will this capability be available sooner than later?

AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

Hi all,

While we are still considering development of this feature, some users have had success using SnapCam app to integrate with their web camera during GoTo broadcasts.

  • laura12's avatar
    laura12
    Active Contributor
    5 years ago

    Virtual backgrounds and blurring are a MUST feature to be competitive.  I have Chromacam but GTM doesn't seem to be able to show both ME and my virtual background at the same time.  Really? Like some of the others, I dropped Zoom for lots of good reasons.  That said, I am finding that GTM moves very slowly, if at all, in keeping up with the competition. Last note - VBs need to be available on ALL paid GTM platforms, not just GoToWebinar.

  • kkmckiernan's avatar
    kkmckiernan
    New Member
    5 years ago

    Our corporate team is requesting the development of this feature ASAP. Without Virtual backgrounds being made available, we may be forced to switch to another video conferencing platform such as Zoom which we would hate to do since we are a decades long GoTo customer.  Please let me know the release timeline on this.

     

    Thank you!

    Kristen

     

  • hhst's avatar
    hhst
    Visitor
    5 years ago

    While it is appreciated that someone from the LogMeIn side has finally responded (after the original post from 2 years ago in May 2018), it is disappointing to hear that LogMeIn doesn't appear to have any intentions of providing this feature. This is a standard feature in every other video conferencing platform that I have used as a both an organizer and a participant. With so many working from home at this time, this is a much-needed feature and telling users to just find a workaround solution with another app isn't helpful because the feature would not be readily available to everyone in the session. We need it for business purposes and having to tell professionals that are now having to work from home that they have to download something else to allow them to maintain a level of professional appearance while using your solutions is a poor response to an expressed need, especially when competitors have been providing this as a standard feature and even expanded it in light of recent circumstances and increased use of their products. We will be looking into other solutions if LogMeIn continues to be unresponsive to acutal needs and concerns from paying clients. 

  • clairebugg's avatar
    clairebugg
    New Member
    5 years ago

    Hi,

    I also feel that virtual backgronds should be a part of this platform. It would make a big difference to the use of this service for me. I'm considering leaving my subscription and going to Zoom if this can't be acheived. as I really need it for my work. Please could you email a response to me.

     

    Thank you,

    Claire Bugg

     

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      5 years ago

      Updated 7/28/20:

      We now offer full support of background creation with webcams in GoToMeeting, though this still requires an app download to integrate successfully:  https://support.goto.com/meeting/help/how-do-i-change-my-webcam-background

       

      Let us know if it should fail for any reason and we can look into the environmental factors with you.

      • bigtom's avatar
        bigtom
        Active Contributor
        5 years ago

        I would really like to see this feature as well. This is the one thing that other services have that GTM does not and it is an attractive feature. xsplit vcam  is not an option for macOS.