Forum Discussion

Tatuseppälä's avatar
Tatuseppälä
Visitor
4 years ago

How do I cancel my subscription?

hello. i have two accounts and i only need one. How to close another account? 

  • AshC's avatar
    AshC
    4 years ago

    Tatuseppälä   You may follow these instructions in your online account: 

    1. Log in to your account at https://gotomypc.com .

      Note: If you are a GoToMy PC Pro user, you will need to access the Manager profile.

    2. Select Billing Info from the left-hand menu bar.
    3. Select Cancel subscription at the bottom of the page.
    4. Follow the on-screen steps to complete the cancellation process.
  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Tatuseppälä   You may follow these instructions in your online account: 

    1. Log in to your account at https://gotomypc.com .

      Note: If you are a GoToMy PC Pro user, you will need to access the Manager profile.

    2. Select Billing Info from the left-hand menu bar.
    3. Select Cancel subscription at the bottom of the page.
    4. Follow the on-screen steps to complete the cancellation process.