The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
MH-Kim
4 years agoActive Contributor
I want to make sure that I can clear the host screen.
Hello, I 'd like to make sure that I can blank out my host screen while remotely connected from my home. Even if I chose "Enable new screen blanking feature" from the "Host" tap but it does not ...
GlennD
4 years agoGoTo Manager
Hi @MH-Kim, welcome to the community.
Can you please provide some details about your host computer? What operating system does it run? Is the Host computer a personal computer or a business computer?
- MH-Kim4 years agoActive Contributor
The operating system is Windows 10 and the host PC is business.
- GlennD4 years agoGoTo Manager
Thank you. I reviewed your account and there are currently no known issues with the build you are using. Did you reboot the Host PC after you made changes to the screen blanking setting? If the New Screen Blanking option is unchecked, could you please try enabling it again and then reboot the Host?