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Forum Discussion
Carol Maez-Pete
9 years agoNew Member
mouse pointer extremely small
Hi There, I'm connecting to my office computer from a brand new Dell laptop using Windows 10 and once connected my mouse pointer gets extremely small. Approx. 1/4 the size of a sunflower seed. I've enlarged the mouse pointer on both computers and it doesn't help. I've used Go To MyPC for years and connect using many types of devices, never had this problem. I can't work like this, please help!
Hi, I have found a reasonable solution for this, on the logmein side if you go to additional mouse options - mouse properties - pointers you can customise the scheme, if you choose an 'extra large 'version it enlarges the pointer significantly. I have a 5k Mac at home and 1920x1200 on logmein so the pointer was very small and now its only slightly smaller.
31 Replies
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- AshC9 years agoRetired GoTo Contributor
Hi Carol,
Sorry for the trouble there!
Could you check the GoToMyPC preferences on the Host computer, in the 'Performance' section? See if toggling the quality or performance options help with the visibility aspect.