Mic dropping out
Last week, during our five-day training, even while talking, people's mics would drop out. They wouldn't be able to turn them back on. They had to log out and log back in. This happened at different...
Forum Discussion
Hi LydiaML,
Sorry for the frustration, it can be tricky to troubleshoot something like this after they have happened. If something like this happens in a future session please use the built-in Report an Issue option in GoTo Training, it will capture system details while the issue is happening and then if you contact Support we should be able to retrieve that info and look for clues.
