Forum Discussion

Learn_Adswerve's avatar
Learn_Adswerve
New Contributor
2 years ago

Reminder Emails for Training Series

I've built a GoToTraining record for a 3-part training series. I built is as a recurring session and each session has ad different date and title (description of each is in the overall description). I've set up reminder emails for the series as a whole. If a learner registers for more than one session, will they get a reminder email before each one they've registered for?  Thanks in advance!

  • GlennD's avatar
    GlennD
    2 years ago

    Hi Learn_Adswerve, welcome to the community.

     

     If registration is set to Participants register for individual sessions. that they'll attend they will get reminder emails for each session they have registered for.

     

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 years ago

    Hi Learn_Adswerve, welcome to the community.

     

     If registration is set to Participants register for individual sessions. that they'll attend they will get reminder emails for each session they have registered for.

     

    • Learn_Adswerve's avatar
      Learn_Adswerve
      New Contributor
      2 years ago

      Hi GlennD,

      What if it is set up so that Participants register once to attend all sessions?  Will participants get just one reminder email, even if there are a total of 3 sessions, all on different days?

      Thanks,

      Charli

      • GlennD's avatar
        GlennD
        GoTo Manager
        10 months ago

        Learn_Adswerve With that registration setup they will receive reminder emails for each session and one follow up email after the final session in the series has been held.