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Forum Discussion
Inovynwebinar
12 months agoActive Contributor
Cannot update payment method in GoTo Admin.
Hi all,
When I wanted to renew a monthly GoToWebinar subscription, I was asked to update a payment method in the GoTo Admin centre, but when I am in, only a GoTo logo shows in the middle of the page and the page is not loading. Does somebody know how to solve this asap, please?
Many thanks in advance,
Nikola
1 Reply
- KateG12 months agoGoTo Manager
Nice to see you. Please ensure you are using an active subscription email and ID, I see that you are working with Customer Support to resolve the issue, thanks for taking the time to reach out there.