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Forum Discussion
LimYewHan
4 years agoActive Contributor
Dashboard breakdown
At dashboard.gotowebinar.com, receive "We are experienced a breakdown. Please refresh your page or comeback at a later time" error. From my region, and using Google DNS, and root DNS, unable ...
- 4 years ago
Hi AshC
Dashboard breakdown seems resolved.
Now, I am able to load dashboard.gotowebinar.com page using corporate network.
Resolved by setting my internet-service-provider's domain-name-service server, as the top most Forwarders, for my company's domain, in domain-name-server manager.
No idea, why issue occurs when Google DNS server, was set as the top most Forwarder.
AshC
4 years agoRetired GoTo Contributor
Hi LimYewHan
Where are you located?
Does your country have it's own firewall that may be restricting traffic to GoTo servers?
- LimYewHan4 years agoActive Contributor
Hi AshC
Dashboard breakdown seems resolved.
Now, I am able to load dashboard.gotowebinar.com page using corporate network.
Resolved by setting my internet-service-provider's domain-name-service server, as the top most Forwarders, for my company's domain, in domain-name-server manager.
No idea, why issue occurs when Google DNS server, was set as the top most Forwarder.