Forum Discussion

CH2020's avatar
CH2020
New Member
5 years ago

different sound volume and watching a movie in the middle of a webinar

Please kindly let me know… We held a webinar today, and received a few comments from the audience.   1. Sound volume of an uploaded movie: When we played a movie (uploaded on GTW), the sound volu...
  • AshC's avatar
    AshC
    5 years ago

    CH2020  I can say that we're currently working to resolve the video playback timing for mobile attendees, and hope to have an updated release in the near future.

     

    Regarding the sound playback, sometimes Apple devices will have different volume levels for different apps, and the video playback with GoToWebinar may be triggering a local video player volume to activate.  Do you notice anything different when there is no headset connected to the iPhone?

AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

CH2020  I can say that we're currently working to resolve the video playback timing for mobile attendees, and hope to have an updated release in the near future.

 

Regarding the sound playback, sometimes Apple devices will have different volume levels for different apps, and the video playback with GoToWebinar may be triggering a local video player volume to activate.  Do you notice anything different when there is no headset connected to the iPhone?