Forum Discussion

ncharlet's avatar
ncharlet
Active Contributor
5 years ago

Error message when trying to assign a gotowebinar license

When trying to apply this license to a user, I receive an error banner.
  • ncharlet's avatar
    ncharlet
    5 years ago

    Hi there, seems like I needed tor remove the trial first, then I was able to apply the new license.

AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

ncharlet  I'm sorry the pictures you captured did not save correctly on your Community post.  If it's still occurring, can you describe what the message says? 

  • ncharlet's avatar
    ncharlet
    Active Contributor
    5 years ago

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      5 years ago

      I don't see any issue with your corporate plan currently.  Can you click on my Community name to send over a private message with the email address you're trying to add? 

      • ncharlet's avatar
        ncharlet
        Active Contributor
        5 years ago

        Hi there, seems like I needed tor remove the trial first, then I was able to apply the new license.