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maiwenn's avatar
maiwenn
New Contributor
5 years ago

GoToWebinar: Timezone issue

Dear Support,    Our users (located in France) are facing timezone issues with your GoToWebinar app. When they add the event to their calendar from the registration link, the event is saved in the...
AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

maiwenn  Were you able to recreate the problem yourself if you select France's time zone when registering and adding to the calendar as an Attendee? 

maiwenn's avatar
maiwenn
New Contributor
5 years ago

Yes, we're still experimenting the same problem AshC 

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    maiwenn  Can you tell us exactly which Microsoft time zone is selected?  'Paris / France' does not seem to be an option on my local PC, though there are several UTC +2 zones available.  

     

    I do know that you can't change the time zone once you leave the registration page and open the Gcal appointment. 

    • maiwenn's avatar
      maiwenn
      New Contributor
      5 years ago

      Hi AshC, I don't use Microsoft, I use Google calendar. In Google calendar, when you choose Paris time zone, it's GMT +02:00 - Central European Time - Paris.