Forum Discussion

michaelph's avatar
michaelph
New Member
2 months ago

Joining GotoWebinar from GotoRoom Polycom not working.

I am in the testing phase of the GotoRoom setup with new Polycom G7500.  When I try to use the Webinar ID to join, I am getting an invalid error. If I try the same type of connection with GotoMeetin...
KateG's avatar
KateG
GoTo Manager
2 months ago

Hi michaelph,

Welcome to the Community. Have you tried testing if you can join using the webinar ID on a computer or mobile app? 

This article mentions there may limitations on the Webinar like password, manual registration approvals, or security measures in place by the organizer.