Forum Discussion

michaelph's avatar
michaelph
New Member
27 days ago

Joining GotoWebinar from GotoRoom Polycom not working.

I am in the testing phase of the GotoRoom setup with new Polycom G7500.  When I try to use the Webinar ID to join, I am getting an invalid error. If I try the same type of connection with GotoMeetin...
KateG's avatar
KateG
GoTo Manager
26 days ago

Hi michaelph,

Welcome to the Community. Have you tried testing if you can join using the webinar ID on a computer or mobile app? 

This article mentions there may limitations on the Webinar like password, manual registration approvals, or security measures in place by the organizer.