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Network ports for GotoWebinar WebApp
Hello Support, Can you please provide a list of network ports and destinations required for GotoWebinar WebApp? I have reviewed the Allowlisting and Firewall Configuration at Allowlisting and...
To chime in here, port 3478 TCP/UDP is used by the new GoTo App or the browser based versions of GoTo for Turn server connections.
However, there is a fallback to port 443 TCP, in case 3478 TCP is blocked. So its not mandatory.
We will make sure the main config page gets updated.The use of the various ports in the context of the new GoTo App is described in detail here (incl. Port 3478):
https://support.goto.com/meeting/help/minimal-firewall-settings-for-the-goto-app
This page also details the subnets for which this port is used and lists the minumum requirements for various setups, which are much fewer than listed on the overall firewall page.Please be aware that GoToWebinar currently for must customers still runs on the legacy version, which would use TURN server and Port 3478 only for the Web clients, but not for the Organizer app.
To chime in here, port 3478 TCP/UDP is used by the new GoTo App or the browser based versions of GoTo for Turn server connections.
However, there is a fallback to port 443 TCP, in case 3478 TCP is blocked. So its not mandatory.
We will make sure the main config page gets updated.
The use of the various ports in the context of the new GoTo App is described in detail here (incl. Port 3478):
https://support.goto.com/meeting/help/minimal-firewall-settings-for-the-goto-app
This page also details the subnets for which this port is used and lists the minumum requirements for various setups, which are much fewer than listed on the overall firewall page.
Please be aware that GoToWebinar currently for must customers still runs on the legacy version, which would use TURN server and Port 3478 only for the Web clients, but not for the Organizer app.
Hello GoTo Support,
Thank you for the clarification. I'll request ports to be opened and let you know if still getting issues.
