On October 2, webinars did not work on two different accounts. Video and sound were lost. WHY???

Hi Kriss1, the service disruption we are currently still working to fully resolve started on October 5th or 6th (depending on your time zone), and is unrelated to the issues you experienced on October 2nd. If you click on my profile or Kate's you can send us private message with the webinar IDs for those webinars and we will open a support ticket for you for the October 2nd webinars.