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One speaker goes out when connecting to GoToWebinar
I'm on a MacBook Pro (OS X 10.9.4) ...signing in as meeting organizer. Just recently when my computer is making the connection with GTW, my left computer speaker pops a couple times then goes ou...
Hi,
I have an update on this issue and why it seems to affect only some Mac users. It appears that some MacBooks have their microphone located very near one of their speakers, this causes issues with the echo cancellation in the audio so it mutes the speaker.
I realize this discussion thread is a few years old, but on a 2019 16" Macbook Pro this is still an issue, so for those that are still suffering with this GoToWebinar problem, here's a simple workaround:
Go to System Preferences -> Accessibility -> Audio and select "Play stereo audio as mono".
It takes the sound that GTW is sending to just the right speaker and sends it out both (you might want to up your volume, it seemed to get quieter when I did this).
Once your meeting ends you'll probably want to undo that change to get full dynamic sound again.
Found this tip here:
Thanks for posting this tip Macxpert. I have been experiencing this same thing on my MacBook Pro and thought it was just my old ears failing.
I notice this only using GoToWebinar, so it must be something they are doing differently than every other program I use on that computer.
