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Chris_CGN's avatar
Chris_CGN
New Contributor
6 years ago
Solved

Webinar Registration Link now leads to my cloud recording?

Hey there. If someone clicks on the GTW-registration link after the webinar has ended, they can view the recording. But i dont want that ... So, how can I prevent customers from seeing my recordings?...
  • AshC's avatar
    AshC
    6 years ago

    Chris_CGN  The only way for an old registration link to lead to a cloud recording is if that scheduled webinar had checked the feature for 'send new registrants to the recording' on the emails customization section. 

     

    ** We plan to change the default behavior for this in the future.

AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

julieswork  Did you check that the webinar recording was not included in the follow up email, or that the event was set on the schedule as 'new registrants watch the recording' ? 

julieswork's avatar
julieswork
Active Contributor
6 years ago
Believe that was an operator error issue as we were new to the platform then.