The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

LauPot's avatar
LauPot
Active Contributor
3 years ago
Solved

Running prerecorded webinar multiple times

I've got a webinar event I'd like to run multiple times for different audeinces. I'd like each audience to be able to ask questions and for us to be able to answer these live at the end. Is there a wa...
  • GlennD's avatar
    GlennD
    3 years ago

    Hi LauPot, welcome to the community. 

     

    Here are the steps to achieve this:

    1. Host and record a live webinar (you can include real attendees or not). If you share any Polls future attendees will not be able to take part in them, so it's best to save that until the end when you will do the live Q and A.
    2. Download the recording of the webinar once it is ready
    3. Schedule your Live, Standard webinars (either as a series with individual registration, or multiple one off webinars)
    4. In the Engage your attendees section add the recorded webinar you made earlier

    When you start the scheduled webinars instead of talking and sharing your screen you go straight to sharing the video of the recorded webinar, and at the end of the video you can start your live Q and A session. If you have never shared a video in a webinar before I highly recommend a practice webinar to go through the process first.

     

davidbeck's avatar
davidbeck
Visitor
2 years ago

Hi Glen,

 

We have a similar scenario. We do live intro / pre-recorded video / live Q&A. We upload the video to "engage the attendees" and play it from the Share Video panel. In prinicple this works. In practice there are a couple of issues we haven't been able to resolve. 

 

1.  Audio drops out for some participants during the pre-recorded video broadcast. (it's fine during live)

2. Pre-recorded video may be playing at different times for different users depending on when they joined the webinar (this can lead to a confusing end to the video where some may have prolonged silence and others get cut off before the punch line).

 

I've seen some discussion around the audio issue. Windows audio vs GTW audio settings. But haven't gotten a solid solution. I was convinced in was my blueTooth bose headphones, but not clear why. Thoughts? 

 

The synch issue is the bigger problem. Is there a solution in the works or a work around?

 

Thanks in advance...

 

david

KateG's avatar
KateG
GoTo Manager
2 years ago

Hi  davidbeck welcome to the GoTo Community. 

 

The audio from shared videos operates independently of the conference call audio, streaming through participants' computer speakers irrespective of their connection method (VOIP or phone). Consequently, potential dropouts may be tied to individual Internet or network stability.

 

Regarding playback concerns,  If the video is being shared and played directly in real-time, it should be playing as expected for attendees and if they join after it has started, they should see what the video is currently playing from the presenter’s screen. So if you play a pre-recorded video for 45 minutes and attendees join at 15 min should see the video at the “live” current 15-minute mark, not at the beginning of the 45 min. If the video is played during a webcast, there can be a 20 second delay for attendees. 

 

Let me know if this is not your experience and thanks for your input here.